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Frequently Asked Questions

About DabaDoc

How do I book and manage an appointment ?

Health professionals ?

Is booking an appointment free ?

About DabaDoc Mind

About DabaDoc Consult

About DabaDoc

What is DabaDoc ?
- DabaDoc is an online platform which allows patients to easily find and book an appointment with an available doctor nearby that meets their needs at any time and on any device. Doctors listed on DabaDoc can optimize their schedule and interact with their patients.
Does DabaDoc replace doctor’s assistants ?
- Absolutely not! DabaDoc helps optimize doctors’ schedules, allowing assistants to focus further on tending to patients already in the doctor’s practice. DabaDoc generally helps reduce the amount of calls a doctor’s practice receives, as well as late arrivals and no-shows.
Are all doctors on DabaDoc ?
- Not yet! You can find on our website all doctors or dentists who have chosen to join DabaDoc. And they are more and more doctors joining us to simplify your life.
When will DabaDoc be available in my city ?
- We are expanding rapidly and may reach your city soon!

How do I book and manage an appointment ?

How do I book an appointment ?
- 1. Select the desired specialty
  
  2. Enter your city so DabaDoc offers the closest doctors
  
  3. Choose the doctor and the slot that suits you
  
  4. Fill in the required fields of the form
  
  5. Enter the code that is sent by SMS
  
  In one click your appointment is taken
How do I know if my appointment is confirmed ?
- When your request appointment is confirmed, you'll receive an email and a SMS confirmation of the date and time of your appointment.
  EMAIL:
  
  SMS:
How can I cancel or change an appointment ?
- 1. Go on www.DabaDoc.com
  2. Click My Account
  
  3. On patient space, click "access patient account"
  
  4. Insert your email address and click "access my appointments"
  
  5. Click "Cancel appointment"
How to find a practitioner ?
- How to find a practitioner ?
  
  I. How to find a practitioner by his name ?
  
  1. go to www.DabaDoc.com
  
  2. Select "Name" and enter the first letters of the desired practitioner
  
  3. Click search and you will be redirected to their profile DabaDoc
  
  If your practitioner does not appear, it means it is not registered on our site.
  
  II. How to find a pratitioner by his specialty ?
  
  You are looking for a general practitioner or specialist near you ?
  
  1. Go to www.DabaDoc.com
  
  2. Select "specialty", type the first letters of the specialty or scroll the list box.
  
  3. Select the desired specialty.
  
  4. Select your city so DabaDoc offers the closest doctors.
  
  5. Click "Search" to access the list of practitioners.

Professionnels de santé

I am a health professional: why DabaDoc ?
- Discover DabaDoc
I am a health professional: how do I get listed ?
- It is simple and quick! Your practice could be listed on DabaDoc in the next 24 hours!
  sign up here

Is booking an appointment free ?

Is booking an appointment free ?
- Absolutely! Free, fast, and easy!

About DabaDoc Mind

Why consult a psychologist or psychotherapist online?

Are online consultations confidential?
- All exchanges on the DabaDoc platform are completely confidential. Moreover, in accordance with their code of ethics, mental health professionals are bound by professional secrecy. All data is encrypted and accessible only to you and the specialist.

Who are the therapists?
- The therapists offered in this package are accredited, experienced and with more than 5 years of experience. They are strongly committed to providing personalized counseling and follow-up. Their references are checked by DabaDoc.

How much does it cost?
- The DabaDoc Mind pack is available in two types of packs: 790 dhs for 2 sessions and 1890 dhs for 5 sessions.

Can I change therapists?
- It is possible to change therapist at the first teleconsultation or after. To do so, please contact our customer service at 06 08 08 56 56.

Once I have subscribed to the DabaDoc Mind package, when can I start my therapy?
- After choosing your package and making your payment, you will receive a confirmation email, and your therapist will contact you directly to schedule your first appointment.

How long is my pack valid for?
- After subscribing to a pack, you have a period of time to schedule your video consultations with your psychotherapist, of :
  - 30 days for the 2 sessions pack
  - 90 days for the 5 sessions pack

About DabaDoc Consult

Who is DabaDoc Consult for?
- DabaDoc Consult is an offer that is mainly aimed at Moroccans living abroad who wish to offer a medical consultation to their relatives living in Morocco.
How to buy a DabaDoc Consult voucher?
- Simply go to https://transfertpays.orange.com/bon-d-achat-pour-video-consultation-medicale/ select the desired voucher amount, and pay with an international credit card. The voucher code will be sent to you immediately by email.
Learn more about the Orange / DabaDoc offer?
- Click on the following link: FAQ sur les bons d'achat téléconsultation médicale Dabadoc - Transfert Pays (orange.com)

I. How to find a practitioner by his name ?

II. How to find a pratitioner by his specialty ?